Category Archives: psychology

Running Barefoot: Life & Leadership Philosophy in Motion

Barefoot running
10k Herbstlauf 2019

Running Barefoot: Life & leadership philosophy in motion

In addition to the physical and mental benefits of running barefoot, running barefoot has evolved into a life and leadership philosophy. Here are many lessons I am still learning!

  1. You always have a choice. No matter how difficult the terrain looks ahead while running or in life, there is always a next step you can make, even if it isn’t the direction you expected to go in.
  2. Trust your instincts in a difficult situation. Running barefoot is instinctive running. Humans have been running much longer without shoes than with shoes. When in doubt, trust your gut.
  3. Listen to your body. Valuable information is not always transmitted through words, nor through your shoes.
  4. You can handle more than you think. I run barefoot on gravel, snow and in temperatures just below freezing. Overcome your fears through practice.
  5. Be mindful. Barefoot running requires your full attention most of the time. Be present. Act with intention. Be mindful of your form and your conduct.
  6. Silence is golden. When running bare I am silent and can listen to the environment. I have startled shod runners and animals alike. Learn to listen with all of your senses.
  7. Take responsibility for your actions. If I step on a stone I cannot blame it. We choose how we respond to life. No one or no thing makes us do anything or react in a certain way. 
  8. Transform hurtful energy. When I step on an object I allow the unpleasant energy to run through my body and transfer it to briefly run faster. Convert as much energy into self-improvement.
  9. You need less than you think. Rid yourself of clutter. Become a minimalist with how you conceptualize and interact with the world. The less you have the more you can take in.
  10. Be light in temperament. You are physically lighter barefoot. Holding grudges leaves no space to hold something that gives you power and energy. Forgive. Let go and move on.
  11. Be non-judgmental. I received looks and was made fun of when I started. Now people are curious and ask questions. Be open to new possibilities. Ask questions if you don’t understand.
  12. Use both body and mind simultaneously. Running barefoot incorporates both. We tend to use one at a time. A more holistic experience results when engaging both simultaneously. 
  13. Have fun. There is a playful quality to running barefoot. Try something new. Laugh with others and at yourself! Life is too short to take yourself too seriously!
  14. Be adaptable. Running barefoot requires you to adapt your approach and movement according to changing conditions. Train your mind and body to be flexible. 
  15. Live in the moment. Running barefoot demands that you be present in the here and now. Scan ahead but know your next step.
  16. Stay alert. Running barefoot doesn’t allow you to be inattentive for too long. Stay on your toes and don’t get caught flat-footed!
  17. Connect with nature and discharge negative energy. When running barefoot I reap the health benefits of grounding. You benefit when interacting and connecting with nature.
  18. Be true to yourself. No matter what you do, or say, or if you wear shoes or not, there will always be critics. Do what is in your best interest as long as it doesn’t prevent others from doing so as well.
  19. The easiest path is not always the safest. My most significant injuries were on grass due to my lack of vigilance and stepping on sharp hidden objects because of a false sense of security.
  20. Focus on your breath. In October 2022 I went to full nasal breathing. When faced with an uphill climb, by concentrating on my breath I overcome it due to being more relaxed and focused.

About the Author

In addition to running barefoot, Jean-Pierre is a Conflict Alchemist, resolving intergenerational differences to ensure corporate vitality, focusing on talent & apprenticeship attention. He is a Youth Coach, creator of the EPIC Development Model, and author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

Siddhartha: a model for leaders

leaders
Image by pixabay.com

Leaders live an examined life

Those who lead for the sake of serving others embrace continuous learning and reflection as fundamentals in improving themselves and their leadership abilities. As Socrates stated, “The unexamined life is not worth living.” I prefer the statement, “The examined life is worth living.”

Classic literature on leadership

My wife recently came across a 2015 Business Insider article titled 8 classic novels that will make you a better leader. She then asked me, “Didn’t you use Siddhartha as a model for leadership for a course you took?” I responded, “Yes, but that was long ago.” The Business Insider article by Rachel Sugar highlights literature identified by Scotty McLennan, a lecturer at the Graduate School of Stanford Business, as fictional sources for learning about leadership. According to McLennan, classical literature allows one to see the moral development of protagonists, thus gaining an understanding and appreciation of transformation processes leaders undergo.

Siddhartha on leadership

In 2003, I was in my second year of managing a 25-bed group home for delinquent youth in the Commonwealth of Massachusetts. Seeking to gain knowledge on leadership I enrolled in a Master’s of Public Administration program at Clark University and eagerly signed up for a class on Organizational Behavior and Leadership. I was ready for enlightenment! We had to present a historical person who in our opinion embodied leadership. The go-to figures like Martin Luther King, Georg Washington, Gandhi, and Mother Teresa were at the top of most people’s list. Having recently read Siddhartha by Herman Hesse, I immediately knew who I would pick.

The search for Siddhartha

After seeing Siddhartha second on McLennan’s list, I fervently scurraged through old computer files. To my surprise, I discovered the leadership PowerPoint presentation on Siddhartha Gautama from 2003. After having had reviewed the file I had realized that I had broken every rule there is on PowerPoint presentations! Nonetheless, I was happy to have found it. I present in this article my key takeaways on leadership from Hesse’s classic, Siddhartha.  I encourage anyone in a leadership role or aspiring to someday be in one to read this story more than once.

Part I: The Brahmin’s Son

Leaders must at times choose a path not desired by supporters but still should have their support through the trust they have gained.

With the Samanas

Regardless of their avoidant practices, leaders cannot dodge the self in reality and must appropriately learn to cope with themselves.

Gotama

Leaders radiate distinctive energy and have a presence that can be felt by others.

A leader’s wisdom cannot be learned by others, nor is one’s acquired wisdom better or worse than another’s; it is only different due to one’s individual experiences.

Awakening

Leaders at some point act independently of what they have learned and of what others think; this can be a lonely but necessary process.

Part II: Kamala

Leaders must not only rely on logic; they must learn to use their senses as well.

Leaders do not make decisions hastily; they listen to their inner voice.

Leaders are drawn to their goal; they do not allow anything to enter their mind which opposes their goal.

Amongst the People

Leaders accept all people and treat them all the same.

Leaders can still be successful if they know a little about business as long as they are calm, can listen, and make good impressions on people.

Samsara

Leaders becoming too engrossed and consumed by their material rewards can lose their effectiveness and original purpose.

By the River

Leaders need both knowledge and experience.

Leaders are not defined by titles, clothing, or possessions since these are all transitory; they are defined by their character and beliefs.

Leaders are human and therefore fallible; they learn from their mistakes.

The Ferryman

Leaders do not see nature as a hindrance or something to be conquered; they gain knowledge by learning from nature.

Leaders listen with an open soul, without desire, judgment, or opinions.

Leaders do not quantify their success in relation to time nor are they bound by it; they exist for the moment.

The Son

Leaders need to show compassion towards those they lead.

Om

Leaders have nothing to fear, conquer, or be saddened by since they are aware, understand, respect, and except all that consists of life.

Govinda

Leaders find rather than seek; the former allows you to be free and receptive. 

Leaders do not consider themselves greater or less than anyone else; they find and learn from all experiences in living things and through this process acquire both knowledge and wisdom.

About the author

As a Conflict Alchemist and Human Systems Accelerator Jean-Pierre transforms discord in organizations. He optimizes employee engagement and leadership potential by counseling leaders and enhancing group dynamics. He is the creator of the EPIC Model of development and the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

How to effectively navigate difficult conversations at work

difficult conversation
Photo by Thomas Kinto on Unsplash

What are difficult conversations?

Difficult conversations are those where a real or imagined fear of addressing a serious matter is equal to or supersedes the issue itself. In the workplace, this could be mediating a conflict between colleagues, confronting allegations of misconduct, placing an employee on leave as a result of an investigation, and involuntary termination. Difficult conversations tremendously impact one or more of a person’s basic needs and can result in shame, embarrassment, feelings of incompetence, or anger. Although these immediate outcomes are all possible, they can be alleviated.

Address difficult conversations as soon as possible

Issues at work grow in scope and scale the longer they go unaddressed. They can even take on a life of their own. Coworkers and even customers and clients can feel rising tensions. This was of particular concern in the group home for youth I oversaw where clients were around 24/7. Residents overheard quarrels and took sides, making matters worse. This created a toxic work environment and derailed the program’s purpose. Immediately addressing issues minimizes this risk. It also builds employee trust. A quick and prudent intervention shows that management is both confident and competent in maintaining a harmonious, safe, and ethical workplace. It supports and validates those who live and breath your mission.

Document, document, document

Difficult conversations are usually preceded by one or more notable events worthy of documentation. Hindsight is 20/20. The trick is to have 20/20 foresight. The way to facilitate difficult conversations is to sense potential personnel issues before they reach critical mass. Address and document precursors. Take the warning signs seriously. It is imperative to document supervisions and warnings. Documentation provides evidence to support an impending difficult conversation. All parties should sign all documented conversations. Signatures acknowledge that a conversation took place.

Have a policy on staff conduct

Explicit rules and expectations on employee conduct and how personnel issues are addressed send a clear message that attitude and behavior matter to the organization and are enforced. My management and leadership experience was with unionized staff. Most managers shudder at the mention of a union. HR and the union helped me resolve personnel matters in accordance with a set of rules. Yes, I sometimes could not terminate unfit employees sooner than desired. At the same time, all employees felt safe knowing that there were clear procedures.

Be fair

There is nothing more important than when employees feel that they have been fairly treated. It reached the point where even my union steward felt I was sometimes too lenient. This was to my advantage. I have had the unfortunate task of involuntarily terminating staff and not one resulted in a grievance. On the contrary, most resulted in a parting handshake with no hard feelings. Some even thanked me for the opportunity as they walked out the door. Staff knew that if they were being let go–except in cases of gross misconduct where termination was immediate–that any of the following had previously occurred: supervision, previous warnings, EAP referral, corrective action, and collaboration between the union steward and management. In other words, there were no surprises and therefore little for management to fear.

Bring in a 3rd party

Include a 3rd party or observer when conducting difficult conversations. In my case, it was the union steward and my assistant director. As a manager I was not in the union, however, the union steward protected me as much as the employee. He became a trusted advisor in handling personnel issues. A 3rd party is recommended for several reasons. First, there is a witness in case of future litigation. Second is professionalism. The meeting can be debriefed and reviewed. The third is safety. If one is having difficulty advancing the conversation the other can take the lead role. In the event of a complete communication breakdown, the 3rd party can mediate or stop the meeting. In general, we are more likely to be on good behavior when we know there are witnesses.

It isn’t personal, it’s about the company

Leaders or managers who stand behind a clear purpose or mission have an easier time addressing difficult conversations because it is not personal. It’s about the company’s purpose. Having an overarching focus on something greater than the individual parties involved puts the matter at hand into perspective. It depersonalizes the situation. In my case, the program I led was responsible for the care and welfare of 20 at-risk youth. The program was situated in the middle of a residential area with friendly but wary neighbors. Trust was everything. All staff knew that any safety or security breach or conduct violation warranted a potentially difficult discussion. Employees were dedicated and passionate about helping young people. The program was well respected by the funding source, the company, and competing NGOs. Employees enjoyed working there as was evidenced by a staff retention rate 3 times higher than the national average.

More tips on handling difficult conversations

For additional practical tips on handling difficult conversations check out articles from Psychology Today and Forbes.

About the author

Jean-Pierre is a Human Systems Expert, Process Facilitator, Youth Specialist, and Speaker. He optimizes employee engagement and leadership potential by counseling leaders and enhancing group dynamics. He is the creator of the EPIC Model of development and the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

 

Edge Computing Inspires Human Edge Cultures

edge computing
Image by Sasin Tipchai from Pixabay

Edge computing acquires accurate data quickly

Edge computing consists of IoT devices gathering data closer to the edge of the network. The advantage here is two-fold. First, the accuracy and quality of the data improve the closer it is collected to the source. Second, data is processed more quickly as it need not be transmitted to a central hub for processing. According to an edge computing article by Brandon Butler, doing computing closer to the edge of the network streamlines the flow of traffic from IoT devices, allowing organizations to analyze important data in near real-time.

Scientia Potentia est!

Knowledge is power. Edge computing like digitalization is about increasing the speed of data attainment and processing, i.e.,  knowledge acquisition. The strategy is quite simple. Gather relevant information as quickly as possible to expedite the response to fluctuating markets and shifting customer needs. Efficiently responding to changing market and client needs is valuable. The ability to foresee changes and already have systems, services, and products at the ready is priceless. Market prediction is the difference between industry leaders and followers.

The human obsession with speed

I attended an inspiring impulse talk on edge computing by Igor Grdic, Country Manager, Central Southern Europe, Vertiv. In his presentation, Grdic mentioned the basic physics equation: Time = Distance / Speed.  Distance cannot be shortened in the physical world. Physics proves that if you want to decrease time, increase speed. Speed is often praised and rewarded. “Time is money!” “Can’t waste time!” Humans know this formula solution all too well.  Late for a meeting? Drive more quickly. Need a coffee fix? Go through the drive-through instead of parking and going inside. I am guilty too. Even as a barefoot runner, I too want to reduce my time by becoming faster.

Human efficiency = Shortening the human distance

Need something from another department and don’t know anybody who works there? After filling out a few forms and sending multiple emails, you may get what you need in a few days or weeks. Know someone who works in that department? Within a day or even hours, you will have what you need. Efficiency between humans is not about increasing speed. It is about shortening the human distance. Digitalization is revolutionizing the way we conceptualize the equation: Time = Distance / Speed. And it is about time! Edge computing shows us that by shortening the distance at which data has to travel, more information can be acquired, processed, and utilized. More importantly, information gathered at the edge is more reliable and relevant. Edge computing decentralizes processes.

What can leaders learn from edge computing?

Companies outfitted with the latest in technology and utilizing edge technology will become more efficient to a certain extent. As the access to technology becomes more accessible, processes used to improve human relationships between co-workers and customers or players in your supply chain will become the game-changer in competitive markets. Trust and relationships improve the quality and transfer of knowledge and goods. The closer information is to the source, the more reliable and valid it is. Those at the edge of your organization and within your supply chain have vital information. Employees and partners at the edge are close to the pulse of how your materials, products and/or services are utilized and valued. They are most knowledgable about what works and what doesn’t. How valuable is their knowledge?

The human/time paradox

Increasing the speed at which people work together results when the social and psychological distance between them is shortened and not by extending work hours and shortening deadlines. Using the right processes can shorten this time. All things digital being equal, the socially and psychologically connected team/supply chain will outperform those that are not. The former is more flexible, adaptable, resilient, engaged, and innovative.  Highly bureaucratic and rigid hierarchical organizational structures and “one-up” work environments harbor jealousy, deceit, and undermining behaviors such as the withholding of information and dehumanizing rumors. All negatively impact efficiency. To increase speed, how much time and money do companies invest in technology in comparison to shortening the distance between employees and partners?

Leaders need to go within in order to go to the edge

Competitive companies and industry forerunners create and foster workplace cultures that trust and rely on those employees and partners living at the edge. What does it take for an organization to capitalize on the wealth of information at the edge? Creating a human edge funnel requires a culture of trust, transparency, collaboration, empowerment, and freedom just to name a few. Leaders best able to let their companies thrive and innovate at the edge require a solid sense of self and a clear and realizable vision that all employees, regardless of position or seniority can manifest and evolve. Hence another paradox. Leaders with the most inner security and certainty can more easily allow and foster a culture that thrives and grows on the outer edges.

About the Author

Jean-Pierre is a Human Systems Accelerator specializing in Conflict Transformation, Intergenerational Dialogue, & Team Interdependence. He optimizes employee engagement and leadership potential by counseling leaders and enhancing group dynamics. He is the creator of the youth-inspired EPIC Model of development and the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

The Digital Paradox: How Digitalization Beckons Human Development

Digital Paradox
Photo by Andy Kelly on Unsplash

The Digital Paradox

A group of teens is huddled behind their smartphones instead of engaging with one another. An emotional email-rant is sent to a colleague instead of a face-to-face discussion. The more technology ostensibly appears to disconnect us from one other the more it beckons us to confront our own humanity.  This is the digital paradox. I briefly identify digital buzzwords and attribute to each the respective human developmental challenge we face.

Emerging Technology   Respective Human Equivalent
Augmented Reality (AR) = Individual Perception
Mixed Reality (MR) = Diversity of Perceptions
Blockchain = Trust / Transparency
Big Data = Collective Consciousness
Artificial Intelligence (AI) = Emotional Intelligence (Sensing)
Internet of Things (IoT) = The Interconnectedness of All Living Things (IoLT)
Bots and Algorithms = Ethical Intention / Posterity

Human Augmented Reality Makes Us Unique

Augmented Reality is a technology that superimposes a computer-generated image on a user’s view of the real world, thus providing a composite view. We augment reality daily using our own biological computer–the brain–to enhance sensory-based experiences based upon our programmed perceptions. Are we at risk of losing our sense of self-perception in a predetermined digitally enhanced augmented reality? What impact does sharing the same augmented sensory experience have on our human development? This leads us to the next emerging technology and its human-related counterpart.

Managing Mixed Reality Requires Leadership

Digital mixed reality refers to any real-time combination between reality, virtual reality, and augmented reality.  In human terms, mixed reality is the intricate interplay of “augmented realities” of over 7.5 billion people. Globalization is the unstoppable convergence of human beings. Nevertheless, the rise of nationalism, xenophobia, and religious intolerance shows a struggle to accept this natural process. Why? Managing diversity requires leaders who can hold the space for multiple mixed realities. Managing conformity only requires top-down authority. Leading diversity is achieved on a more horizontal plane by fostering knowledge sharing to promote common human interests. Dictating uniformity is achieved on a more vertical axis by restricting information sharing to satisfy self-interest based on hierarchy. What does this struggle to integrate mixed realities say about the quality and intention of current global leadership? This leads us to the next emerging technology.

Blockchain is About Trust and Transparency

According to a World Economic Forum report, corruption costs the global economy $3.6 Trillion each year.  Blockchain in its basic form is an electronic ledger (chain) of individual data transactions (blocks). In comparison to current financial transaction methods, Blockchain is more secure and unalterable, fostering trust and transparency in a VUCA world. Data is the new oil in the digital era. The importance of trust and transparency will increase as the importance and scope of information expand. The era of “Fake News” is hardly a surprise as financial scandals surface. To remain in power, those who profit from deceit slander and discredit the sources revealing the deception. Blockchain mitigates this issue by allowing one to transparently “follow the money” and brings us to the next tech buzzwords.

Big Data & Artifical Intelligence = Collective Consciousness & Emotional Intelligence

In an emerging digital age tech gurus like Jack Ma are advising us to focus more on what humans do best. Computers are best at collecting raw data (Big Data) and using Artificial Intelligence (AI) to analyze this surplus of data as desired. This relationship between Big Data and AI humanly translates to our collective consciousness and emotional intelligence respectively. Trust and transparency awaken our collective consciousness and stimulate our emotional intelligence. Like computers, humans gather exorbitant amounts of data through augmented and mixed human realities. Being in tune with our emotional state and those of others leads us to be more aware and compassionate. This is being human. Collective consciousness and emotional intelligence make us whole and connected with nature. This is what computers cannot do and leads us to the next tech wonder.

The Internet of Things (IoT) Represents the Interconnectedness of Living Things (IoLT)

The Internet of things (IoT) is a system of interconnected computing sensors able to transfer data over an integrated network. As our collective consciousness grows and emotional intelligence develops, we will better understand the interconnectedness of all living things (IoLT). IoLT reflects the intricate food web and symbiotic relationships naturally keeping life on Earth in a delicate balance. Somehow this chain of digital events sounds a bit like the famous British nursery rhyme, This is the House that Jack Built! This children’s story is not about Jack’s house per se. Rather it is about the stories of people and animals in his house. The same is true of digitalization. Technology ultimately comes full circle back to our human development and its impact on the 8.7 million species inhabiting Earth. And so our digital intention needs to be clear. Let’s look at the next two tech buzzwords for some insights.

The Use of Bots and Algorithms Show Intention

Humans create technology. We determine its use and intention. Bots are programs created to automate repetitive tasks. There are Good Bots and Bad Bots.  Good bots can improve your website’s SEO and bad bots can steal content from your website. An algorithm is a set of steps to accomplish a task. Algorithms, like bots, are not free of corruptive influence and human prejudices. Algorithm bias already exists. Like all technology, bots and algorithms are a means to an end. The collective use of bots and algorithms shows our overall human intention and future direction. Digitalization is a reflection of our human development. Is it to serve the interests of the few or benefit the common good of all? What is needed to ensure that posterity supersedes the lucrative lure of special interest to exploit advancements in technology?

The Digital Paradox Can Be Our Saving Grace

The digital paradox is technology enlightening humanity. It is putting the proverbial cart before the horse. This is not only the best outcome; it is achievable. The digital paradox casts a bright light onto what is needed for us to further develop as the top species responsible for this planet and all other species inhabiting it. Advancements in deep learning bring algorithms and computers closer to mimicking human thought and behavior. At this stage of our human development is the objective of making machines in the image of humans advisable? We routinely and sadly witness the enduring physical and emotional harm a group of people or even a single human being with malicious intent can have on a community. Imagine what devastation a global network of ill-intentioned algorithms could do? What is needed to minimize this risk?

The Digital Paradox Demands Ethical Dialog

We must proceed with mindful ethical oversight. Ethical dialog about technology and its use and intention requires as much attention and resources as that which go into R&D itself. However, careful and serious attention is needed when assembling ethics committees. A recent Guardian article highlighted the risks of having biased and nondiverse members on ethics committees in charge of ensuring that algorithms are not biased and prejudiced. Lo and behold another paradox! Humans stand at the center of all technology. No matter which reality lens you use, the digital paradox becomes clearly evident the more digital processes mirror the likeness of their human creators. Even in a technologically advanced world, all roads still lead to Rome.

About the Author

Jean-Pierre is a Human Systems Expert, Conflict Resolution Specialist, Change Facilitator, and Youth Coach. He optimizes employee engagement and leadership potential by enhancing group dynamics. Jean-Pierre is the creator of the EPIC Model of development and the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

996 Work Culture: A Pseudo-Scientific Misrepresentation

996 Work Culture

996 Work Culture

Jack Ma, co-founder and executive chairman of the Alibaba Group (a Chinese multinational conglomerate) recently defended the 996 Work Culture at Alibaba. What is it? A 996 Work Culture means working 9 a.m. to 9 p.m., six days a week, or a 72-hour workweek! He says working a 996 is a huge blessing. Talking about success, Ma asked his employees, “If you don’t put out more time and energy than others, how can you achieve the success you want?” Does success only have a linear relationship with time and energy?

Pythagoras – The Person and Legend

Most of us learned about Pythagoras in Geometry class. In addition to Pythagorean Theory,  this ancient Greek philosopher (c. 570 BC to c. 495 BC) is credited with mathematical and scientific discoveries. He was also an astrologer, musician, and spiritual Guru. By all accounts, Pythagoras’ life teeters on fact and fiction, along with the claim that he is the father of Western Numerology.

Numerology Can Provide Insight

Our reliance on figures, data, valuations, quantities, statistics, and percentages grows daily. Our interpretation of numbers can be misleading. Is success only possible by expending more time and energy? This blog uses numerology as a pseudo-scientific attempt to draw contradictory numerical inferences about the 996 Work Culture.  It is meant to have fun while addressing important organizational issues such as abuse of workers, work-life imbalance, burnout, and in extreme cases self-harm due to work-related stress.

Jack Ma on Education

Human development arises from both reason and creative expression. Even Jack Ma agrees. In his 2018 video on education, Ma says that workplaces should have a good environment to make employees more positive. And education should teach us things that make us different from machines, amongst other things: art, sports, music, painting, and caring for others.

Ma’s Discrepancy Between Education and 996

When does one living a 996 find the time and energy to be successful in developing the “human” skills he deems imperative for the future? Aren’t machines designed to work 996 and longer so humans can spend more time and energy on being human? Coincidentally, 996 in numerology refers to material attachment. It advises to detach oneself from possessions needed to boost one’s self-esteem and/or ego. The result will be an improvement in your spiritual health as well as your devotion to your loved ones. Altruism, kindheartedness, and light work are also associated with 996. How ironic!

Number 9 – Worldly Sophistication

What do the individual numbers have to say? The number 9 in 996 has a double influence since it is repeated. Number 9 represents humanity and global consciousness, offering sympathy and compassion to everyone. Does a 996 Work Culture show compassion?

Number 6 – Loving and Caring

Properly nicknamed the motherhood number, the number 6 is associated with sacrificing, healing, caring, protecting, and teaching others. 6 is the glue that keeps families and communities together by living a balanced and harmonious life. How are families living in balance when a parent works 72 hours a week? The 996 Work Culture threatens the basic social fabric of society: families and communities. So what’s the numerical solution?

A Solution: The 954 Work Culture

A 954 Work Culture means working 9 a.m. to 5 p.m. 4 days a week. A 32-hour workweek makes a clear distinction between work and family/social life. This balanced separation results in improved time management and energy efficiency. Some companies, like one in New Zealand, are experimenting with a 32-hour workweek. A recent blog by David Heinemeier Hansson titled “Work harder or the communists will win” also discusses the absurdity of working employees to exhaustion.

954 Makes Numerological & Rational Sense

A 32-hour workweek truly shows compassion. 9 = 5 + 4. The number 5 represents adventure-seeking and risk-taking. 5 also represents flexibility and adaptability. These qualities are needed in today’s VUCA world. 4 represents dependability and productivity, two highly sought after qualities in prospective hires. 9 + 5 + 4 = 18. The numerology meaning of 18  is keen on building something of lasting benefit. It is future-oriented. 18 turns vision into reality.

The Pseudo-Scientific Skinny on 966 Work Cultures

The 996 Work Culture numerologically and logically do not add up even when promoted by a reliable source. Numbers can be misleading. Have a closer look at what they really mean. Have some fun with numbers. It may help you find creative solutions to complex organizational problems!

About the Author

Jean-Pierre is a Human Systems Facilitator and Executive Coach. He optimizes HR and leadership potential by enhancing group dynamics, team interdependence, and individual performance. He is the creator of the EPIC Model of development and the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

VUCA: How companies can reap the rewards

VUCA

Rediscovering VUCA

VUCA is an acronym that most in the business world have become familiar with. It is the result of an ever-increasing flow of data and information in conjunction with increasing distrust of data and information.  This duality not only impacts economies and politics. It fundamentally affects how we interact and treat each other. I recently learned of the VUCA acronym at a presentation by Google’s Country Manager Adriatic Region, Joško Mrndže.  Here is the irony. The acronym was unfamiliar to me, however, as Mrndže continued talking about VUCA, the hairs on my arms straightened. As he spoke I was transported back to the almost two decades I had dedicated transforming extreme manifestations of VUCA.

Clarifying VUCA

vuca
(source: knowledgehut.com)

Volatility – the quality or state of being like to change suddenly, especially by becoming worse.

Uncertainty – a situation in which something is not known, or something that is not known or certain.

Complexity – the state of having many parts and being difficult to understand or find an answer to.

Ambiguity – the quality of being open to more than one interpretation; inexactness.

What the VUCA is going on

Left unchecked VUCA can wreak havoc on any community, organization, team, or individual. For most of my years in social work, I was responsible for managing volatility, uncertainty, complexity, and ambiguity in the lives of hundreds of young men in conflict with the law. Our job was to transform VUCA into positive energy and outcomes. We were tasked with ensuring that its devastating impact did not harm anyone, overrun the program’s culture, or spill into the neighboring community. One can imagine how the life of a young person coming from a home of domestic violence, abuse, and/or neglect can result in VUCA. Add to that any of the following pre-existing conditions: trauma, alcohol/drug addiction, gangs, learning disabilities, truancy, emotional dysregulation, poverty, and psychiatric illness.

Psychological safety transforms VUCA

The importance of psychological safety in companies is a coping mechanism for VUCA. This is a top priority for leaders.  Work environments are psychologically safe when:

A code of conduct exists and is practiced
Physical/Environmental safety is assured
Employees are entrusted to do their job
Systems and procedures  promote fair treatment
A mentoring culture exists
Employees are supported in times of need
Good work is recognized
An open feedback culture exists
Personal and professional development is encouraged
Employees feel a sense of belonging

As the director of a group home, I could not control what was happening outside the walls of my program. My energy went to influencing the staff and residents inside by fostering a trusting and caring environment. A safe haven in a sea of uncertainty allows people to harness VUCA’s creative and innovative potential.

Living la Vida VUCA

Vulnerability, uncertainty, complexity, and ambiguity are not always unwanted conditions. Moreover, they can never be fully eradicated, nor should they be. When a safe haven to deal with such incalculable conditions exists, VUCA promotes creativity and innovation. Some of the most out of the box thinkers I have met were the young men under my care.  Living a VUCA life creates an agile mind. People comfortable with instability are flexible and adaptable. As VUCA increases in a digital world so does the need for societies and organizations to create conditions for humans to effectively and efficiently deal with it. Ensuring psychological safety permits people to have the peace of mind to learn and grow from incalculable and unknown variables.

About the author

Jean-Pierre Kallanian is a Process Facilitator and Human Systems Expert. He accompanies organizations in fully integrating their human resource potential by facilitating group processes that foster authenticity, intention, and collective wisdom. He is also the author of What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth.

Creating An Observer-Actor Culture

Observer-actor
Courtesy Prawney @ Morguefile

Leaders Need More Than Observers

In a world of information overload, a leader’s ability to be the sole key observer in keeping an organization abreast of trends, innovations, and market changes is diminishing. There is an ever-increasing multiplicity of social, economic, technological, environmental, and political factors impacting the business cycle. Leaders depend on the keen observation of others, but observation alone without action falls short. Observation without the ability to act is not only a missed opportunity, it is a step backward. Because standing still is as good as going in reverse. In today’s world, there are strong currents adrift. Knowing a current is taking you out to sea and doing nothing about it will still result in you being swept out to sea. How can leaders create an observer-actor culture to maximize the benefits of what is being observed?

The Observer Obsession

According to the Oxford Living Dictionary, the verb observe is to notice or perceive (something) and register it as being significant. Do what employees deem significant match what management deems to be? Collective opinions matter. To add some perspective, on just one day there are on average 500 million tweets and 95 million pictures and videos shared on Instagram. Every 60 seconds on Facebook: 510,000 comments are posted, 293,000 statuses are updated, and 136,000 photos are uploaded. (Source: The Social Skinny).  What do these mindblowing numbers mean for leaders? Alone, not much. The Cambridge Dictionary defines an observer as a person who watches what happens but has no active part in it. This is why the observer-actor is crucial to corporate vitality.

From Water Cooler Chat to Accountability

According to a two-year-old Pew Research poll, 86% of US adults aged 18-29 are social media users. What does that mean for companies? Every new young hire brings to the company someone who is used to regularly sharing observations on various social platforms.  But it doesn’t just stop there. Employees want to do more than simply share their observations. They not only want their voices to be heard, but they also want to have the ability to act. They want their behaviors to have a noticeable impact. And organizations can profit from this desire. This too, however, requires a shift in leadership to have the courage to channel this untapped potential. How can leaders improve the quality of employee observation and ability to respond by fostering an observer-actor culture?

 The Idle Mind is the Devil’s Playground

As we go about the world with a high-powered computer strapped to our body and vibrating with every notification we have a lot to see and with that a lot to say. What is the point of observing if not to share with your followers? The problem is this. Unfocused observers can go rogue, using information sharing for selfish gain and harming others, undermining team cohesiveness, and creating a toxic gossip-filled work environment. Cliques form. Sides are taken. People start feeling excluded. In worse-case scenarios harassment and bullying result. The company’s mission takes a back seat while personal emotions and ego-driven attitudes overshadow purpose. Organizations need to understand this basic human need to be heard and to belong. Once this is understood, then action can be taken. The key is to focus the errant mind. How can a company reel in the idle mind with a pro-social focus instead of reprimanding anti-social behaviors all-the-while losing your competitive edge?

Focus the Observer-Actor

Give your employees something you want them to observe and tell them how it is important it is for the company! This also tests their mindset to see if they are in line with the organization’s mission and purpose. When employee attention is focused observations become more targeted. Their ability to respond also improves as they are encouraged to take more responsibility. Organizations creating a human-edge inspired observer-actor culture reap the rewards from an ever-growing observer workforce. Focus the observer’s attention on a specific goal, service, or product. Always have employee attention clearly directed toward developing the organization and enhancing its performance and purpose.

Focused Observer-Actors Create an Open Feedback Culture

When management seeks clear observations from its employees, deleterious chitchat wanes. Innate pro-social behaviors kick in. Believe it or not, people want to work together. Everyone benefits from a culture that promotes pro-social interactions. A group of focused observers creates a peer culture that derives constructive feedback and not harbor toxic rumors. Safety to verbally contribute increases. Speaking up is now associated with sharing an innovative idea or an improvement of some kind. Making your voice heard now brings the organization forward and not for the purpose of degrading a colleague or undermining a project. Feedback becomes solution-oriented. Possibilities become the focus and not what is not possible. An observer-actor culture entrusted to respond creates an atmosphere of collaboration and collective wisdom sharing. Which organization doesn’t want that?

About the Author

Jean-Pierre Kallanian is a Human Systems Expert specializing in conflict resolution,  intergenerational dialogue, and psychological safety. He is also a Youth Coach, Author, and Speaker. As the creator of the EPIC Model, Jean-Pierre brings out the expertise in groups by revealing patterns and refining human systems in real-time!

Intergenerational learning ensures viability & innovation

Intergenerational Learning
Intergenerational learning is optimized when all generations are acknowledged and valued for their contributions.

Intergenerational learning is a top priority

Intergenerational learning is needed more now than ever before. Labor markets are struggling to meet rising human resource demands and simultaneously remain innovative. In a blog titled, Leveraging Europe’s Ageing Workforce, the author reports on how a declining pool of potential EU workers in a growing job market is resulting in the frenetic search for qualified and engaged young workers. In the US, the economic situation does not fair better.

A perfect storm is brewing. The combination of a decreasing labor force participation rate, baby boomers retiring, an expanding wage gap between high school and college graduates, and the skyrocketing costs of higher education are well documented. This harsh reality is set against the backdrop of a spiraling national debt that has surpassed $21,000,000,000,000. Let us not forget the ominous and bitter consequences of the 2008 global financial crisis. A corrective course of action is needed to avert a similar or worse fate.

What can we learn from older generations?

Companies need older workers! That is potentially good news for older workers seeking employment, as long as employers see the value in hiring them. By 2024, one in four U.S. workers will be 55 or older, according to the U.S. Department of Labor. How should older workers be regarded in a digital age? How can the labor market incorporate their experience and wisdom? Older employees are typically seen as expensive and replaceable by younger and less expensive counterparts. But is this entirely true? 

Older employees have established networks. They have experience overcoming organizational challenges and achieving lofty goals. Their know-how and connections optimally position them to offer guidance and support. Their trained soft skills can help younger colleagues refine theirs. By sharing their stories and listening to younger generations, senior employees are a source of inspiration. Solely viewing them as a financial burden is not only short-sighted but also detrimental to an organization’s future in today’s market. Regarding them as a vital asset inspires new purpose and fresh meaning in their work-life, boosting their morale and productivity.

What can we learn from younger generations?

“Age shows wisdom, but wisdom shows no age” – Unknown author

As digital natives, young employees today may lack work experience and social competencies, but their ability to navigate in a digital world is unprecedented. In my parenting book What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth, I outline the EPIC Model, a learning framework embodied by those most adept at learning: young people. The Model consists of four components: exploration, play, inspiration, and connection. Using this framework optimizes intergenerational learning.

Regardless of age, we all have the capacity to learn. Young people can help older ones reignite the innate ability to explore, play, inspire, and connect. Subscribing to such a philosophy allows one to remain open to new possibilities. Organizations adopting such a philosophy remain viable and innovative. Creating an open learning culture improves both employee and organizational performance.

Generational labels impede intergenerational learning

Once GenX, GenY, and GenZ are mentioned, a debate ensues to determine the beginning and end years of each. As if a birth year reveals everything you need to know about a person. A heated discussion then follows to agree upon several descriptors applicable to hundreds of millions of people. Anyone who can memorize some random dates and a few adjectives becomes an immediate generation expert. If it were only so simple!

Labeling people usually leads to stereotypes. Stereotypes usually lead to some form of discrimination. Here are some warning signs of age discrimination. How does this domino effect ameliorate an aging and shrinking workforce? It doesn’t. It does the opposite. It perpetuates the current situation. What happens when organizations place more emphasis on reciprocal intergenerational learning?  How would intergenerational learning impact workplace culture, productivity, and creativity in your organization?

Intergenerational learning in action

Intergenerational learning requires commitment and time. Who has time for that? Time taken now to create new possibilities, improve collaboration, and ignite productivity saves time in the long-run. Processes, where information and conversations that matter most can be discussed from all perspectives, are vital. When all stakeholders participate then all members can take ownership and responsibility for the outcome. 

For technical learning, apprenticeship programs and continuous training keep all stakeholders up-to-date with current trends. Mentoring and reverse mentoring also help young employees with onboarding. Storytelling or various circle methods can be extremely helpful in creating space for reciprocal know-how sharing and open feedback.  Excursions and celebrations build social bonds and create a sense of achievement and belonging. A neutral facilitator may also be preferable when starting out or dealing with more serious issues.  There are numerous ways organizations can fully embrace the benefits of intergenerational learning other than simply creating multigenerational teams and hoping for the best.

About the author

Jean-Pierre is a Process Facilitator, Human Systems Expert, and Youth Specialist. He is the author of “What You Can Learn from Your Teenager: Lessons in Parenting and Personal Growth”. Jean-Pierre accompanies organizations in fully integrating their human resource potential by facilitating group processes that foster authenticity, intention, and collective wisdom. All stakeholders benefit in a culture that supports exploration, play, inspiration, and connection.

How IoT reflects IoLT: the interconnectedness of living things

IoT
The symbiotic relationship between a crocodile and plover for the benefit of both species (smallscience.hbcse.tief.res.in)

IoT – What is the internet of things?

The Internet of things (IoT) is a system of interconnected computing sensors able to transfer data over a network. IoT does not require direct human involvement to function. Chips implanted in devices or machinery combine operational technology (OT) with information systems (IT). Real-time data exchange through IoT allows for interoperability, enhancing efficiency and performance of a device,  product, or service.

IoT in the workplace and beyond

In 2016, the top three industries in IoT spending were manufacturing, transportation, and utilities. Global spending on IoT is projected to reach $1.3 Trillion in 2020 (IDC). According to Statista.com, a leading provider of market and consumer data,  the number of connected devices will increase six-fold from 15 billion devices in 2015 to 75 billion in 2025.

Not only will IoT be the standard in the workplace, but it will also be pervasive in our private lives, from personal belongings to inside our bodies. According to a 2018 article from Business Insider, thousands of Swedes are having microchips implanted in their bodies, no longer requiring them to carry keys or IDs. A simple wave of the hand unlocks the house door or identifies who you are.

IoLT – The interconnectedness of living things

The interconnectedness of living things is the interdependence of all organisms. For millions of years, the animal and plant kingdom has been developing and evolving a complex and intricate system of interdependency that benefits all species. Humans are becoming more cognizant of the need to care for the natural resources that all living organisms, humans included, are dependent upon.

Nature’s interconnectedness is as astonishing and complex of a system as there is. Nonetheless, it works rather effectively and efficiently through the use of six varying symbiotic relationships. Interdependence requires each stakeholder to uphold a degree of responsibility regardless of status or position. A system overcomes challenges and effectively deals with setbacks when all stakeholders fulfill their role. A breakdown at any point impacts the entire system. It is not a coincidence that the IoLT and IoT diagrams share similar patterns. What can we learn from nature as human interconnectedness and complexity increases as a result of IoT?

IoT
The interconnectedness of living things (Science Bob)

IoT
Internet of Things

The importance of IoLT

Just as industry and technology sectors see the value of the internet of things, so too are we becoming more aware of the importance of the interconnectedness of all things living. IoLT has the answers to cope with the potential threats of IoT. It is imperative we look after nature. How we care for nature will reflect how we cope with digitalization. Maintaining the quality of air, soil, and water, and minimizing our ecological footprint is more noticeable with the increase in air pollution, water contamination, deforestation, and global warming. What societal changes are we noticing from digitalization?

Nature not only ensures our survival, but it also helps us solve complex human problems. Studying photosynthesis to improve solar energy. Using snake venom to help find cures for cancer and diabetes. Kingfisher bird anatomy inspiring the design of bullet trains. These are but a few examples of biomimetics or biomimicry. Naturally occurring elements and structures greatly help us in taking the next evolutionary step. We still have more to learn.

Remaining human for the sake of posterity

As IoT results in the continued digitalization of work and home, interactions with technological devices are on the rise. Practicing pro-social skills and maintaining human connectedness will be paramount in adhering to a moral and ethical framework as digitalization becomes more predominant in everyday life. It should come to no surprise that political, economic, and social divisiveness becomes even more hazardous to our overall safety and security in a digitalized world. The use of IoT for ill intention or for the sake of taking advantage of certain stakeholders is a real and existing threat.

Empathy, compassion, listening, and understanding are all vital human traits that require continuous practice. A machine needs only to be programmed once to learn a task. In contrast, humans need to continuously train skills in order to maintain proficiency. If we don’t, we risk losing the ability to remain human in a world that becomes more capable of widespread harm with each passing day.

 Trust and transparency in a digital world

The breadth of challenges posed by IoT seems to span as wide as the potential benefits. What data is being collected? For what purpose is it being collected? Who has access to the data?  What impact does IoT have on security and personal privacy? These are just a few of the crucial and complex moral questions arising from data collection and use arising from the internet of things.

Creative cooperation and information sharing lead to survival and prosperity for all. IoT must be used with the common good of all in mind to reap large-scale rewards and avoid large-scale catastrophe. Similar to the delicate relationship between the plover enjoying a free meal and the crocodile a dental cleaning, trust, intention, collaboration, and transparency are paramount when dealing with complexity.  In a millisecond, a quick snap of the jaws is all that is needed to end the mutual benefits of this symbiotic relationship. The 200 million-year-old wise crocodile knows better. Do we?

About the author

Jean-Pierre Kallanian is an Executive Coach, Youth Expert, Human Systems Facilitator, Author, and Speaker. He accompanies organizations in fully integrating their human resource potential by facilitating group processes that foster authenticity, intention, and collective wisdom.