VUCA: From A System And Problem Focus To A Person And Solution Orientation

VUCA

VUCA needs a new meaning and focus

Acronyms like VUCA are useful in labeling and giving importance to complex themes. Labeling a problem soothes the mind by identifying something hard to understand. The hope is then to find a solution. What if the solution were in the acronym? What if the problem-focused and system-oriented VUCA acronym became solution-focused and people-oriented? The angst derived by the former would diminish and the optimism derived by the latter would flourish. People solve problems and influence systems. So wouldn’t it be wise to promote solution-orientated attitudes and behaviors?

VUCA people transform VUCA situations

What do adolescents, first-time parents, adults in a mid-life crisis, or anyone facing a life-altering event tell you? Life is VUCA. Digitalization and globalization may be intensifying VUCA, but it isn’t anything new. What if instead of associating VUCA as a volatile, uncertain, complex, and ambiguous world to dread, it was linked to Virtuousness, Understanding, Compassion, and Adaptability? Instead of being at the whim of a VUCA world, these essential human skills foster life-long learning. What effect would this reframing of VUCA and consequent skill acquisition have on our human development?

Virtuousness contains volatility

The online Cambridge Dictionary defines virtuous as “having good moral qualities and behaviors.” Fears have a tendency to rise in volatile situations. Drastic fluctuations, therefore, influence people to act impulsively with short-term results and immediate gains. A selfish mentality can develop. “Take what you can now before it is too late!” This perturbed mindset can lead to rash and immoral reactions. The accumulation of unethical decision making on a large scale in times of volatility ironically increases and compounds the volatility one wishes to diminish. A strong moral compass helps contain volatility. Virtuous people are stabilizers in times of instability.

Understanding reduces uncertainty

The online Cambridge Dictionary defines understanding as “knowledge about a subject, situation, etc. or about how something works.” How should one deal with uncertainty? Be mindful of what is in your control/what is known. Seek guidance to understand that which is uncertain or not completely known. Educate yourself. Ask questions. Conduct your own research. Simply put, be curious and learn. There is nothing more conducive to festering uncertainty than a fixed mindset, or solely relying on hearsay or one source of information. Fear of the unknown is best dealt with by keeping an open mind and understanding other realities.

Compassion humanizes complexity

The online Merriam-Webster Dictionary defines compassion as the “sympathetic consciousness of others’ distress together with a desire to alleviate it.”  With nearly 8 billion people navigating complexity each day no one is exempt and no one goes unscathed. Unchecked complexity can lead to victimization and potential harm. Therefore, we need to show our compassion. Compassion humanizes the negative consequences of unresolved complexity by fostering inclusivity, a helping attitude, and raising social awareness at all levels. The pervasive, inclusive, and multi-leveled effort of the current Black Lives Matter movement is a case in point. Compassion ensures that we acknowledge how complexity impacts us all. And as importantly, it illustrates the vital role we all play in dealing with it.

Adaptability neutralizes ambiguity

The online Oxford Dictionary defines adaptability as the “quality of being able to change or be changed in order to deal successfully with new situations.” As creatures of habit, we adopt routines to creatively deal with ambiguity. Being too reliant on a fixed routine or way of living, however, can have limitations when an unforeseen significant event occurs. COVID-19 has been disrupting the routines and habits of millions of people. The further our fixed mindsets stray away from an ever-changing world reality the more we are confronted with this widening gap. This is illustrated in the digital paradox.  Unfortunately, it takes a global pandemic like COVID-19 to remind us that we are not masters of the universe. Rather, we are a part of it. And as such, we, like all other living organisms, must either adapt to changing circumstances or face unnecessary hardship.

VUCA people need to be nurtured and engaged

It is high time we better deal with volatility, uncertainty, complexity, and ambiguity. Fortunately, with a change of perspective and focus, the answer may be hidden in the same acronym. With virtuousness, understanding, compassion, and adaptability one is better able to cope with VUCA situations. All humans have the capacity to develop and practice these life-long skills. Doing so feeds a growth mindset and cultivates a collective consciousness focused on posterity. Younger generations see the value and need of being VUCA. We are seeing more VUCA people organizing in greater numbers across continents and for causes affecting all humans everywhere. Progressive companies also reap the benefit of developing human edge cultures. In sum, VUCA people are essential for a VUCA world.

About the author

Jean-Pierre Kallanian is a Human Systems Expert, Conflict Resolution Specialist, Change Facilitator, Youth Coach, Author, and Speaker. He accompanies individuals, teams, and organizations wanting to fully integrate their human potential. As the creator of the EPIC Model, Jean-Pierre brings out the expertise in groups by encouraging authenticity, intention, and collective wisdom.